Management of Aviation Facilitation

Management of Aviation Facilitation

Examine the regulatory framework that forms the foundation of all facilitation efforts, the roles of ICAO, IATA and other organisations, best practices, and emerging technologies that seek to build upon the need to streamline and harmonise national clearance and control policies.

Making use of a clearer perspective of agreed best practices and enhanced understanding of the roles and responsibilities of all stakeholders in the Air Transport chain, participants will be able to apply their newly acquired knowledge in the development and presentation of an actual Facilitation Program.

How You Will Benefit

* Enhanced understanding of national obligations under international agreements
* Greater recognition of the roles played by Governments, Airport Authorities and Airlines
* Ability to improve customer service in your facility through development and implementation of appropriate solutions
* Ability to accelerate passenger and freight processing while reducing organizational costs through application of appropriate technologies and techniques
* Exchange of experiences and solutions to local issues with peers from around the world
* Heightened confidence in decision-making through application of acquired knowledge through role-play and team-based scenario resolution exercises


Designed for

* General Managers and Senior Officers, Civil Aviation administrations
* General Managers and Senior Officers, Airport Operating administrations
* Supervisory Staff, National Control Agencies (Immigration, Customs, Border Police)
* Facilitation Officers (Government, Airport and Airline – Headquarters-based)
* Duty Officers (Government, Airport and Airline – Airport-based


Course Content

* Basis for Facilitation
* Airport Facilitation
* ICAO and Its Role in Facilitation
* National/Airport Facilitation
* Programs/Committees
* ICAO Annex 9 Update
* Security vs. Facilitation
* Aviation Security and IATA's role
* The Role of IATA in Facilitation
* Team Building and Leadership
* Simplifying Passenger Travel (SPT
* Immigration Trends and Fraud Document Detection
* Persons with Reduced Mobility (PRMs)
* Control Authorities Working Group
* Advance Passenger Information/Data Exchange
* Emerging Facilitation Legislation

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IKEJA,LAGOS 2348026272323,2348035050692,2348075726805,2347025016495



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