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    Advanced Quality Management System for Airlines

    Senior Captain

    Number of posts : 173
    Registration date : 2011-10-13

    Advanced Quality Management System for Airlines Empty Advanced Quality Management System for Airlines

    Post  Eddy_kn on Thu Oct 13, 2011 8:11 am

    Advanced Quality Management System for Airlines
    According to Civil Aviation Regulations and IOSA SARPS, sin1998 most airlines have implemented Quality Management Systems for Operations and Maintenance.Incorporation of advanced management techniques to manage the elements and processes of the quality management system for airline operations and to introduce the participants to the Integrated Aviation Management System, based on the IOSA standards and recommended practices. The focus of the course is to upgraded the QMS for airline operations, introducing modern management techniques to obtain a return on investment by increasing efficiency and diminishing non compliance and operational defects.

    How You Will Benefit
    Enhance your current quality management system knowledge
    Focus airline operation on preventing defects and inefficiencies
    Understand quality in a systemic and process approach
    Analyze threats and evaluate quality risks against your airline
    Manage quality risks proactively
    Implement operational risk management processes for your organization
    Plan, coordinate and implement effective preventive measures to avoid defects
    Ensure that all requirements relating quality are adequately monitored in your organization
    Be better prepared to respond to an emergency
    Be able to develop your Business Continuity Plan

    Designed for
    Airline quality managers
    Airline operations managers
    Supervisors from the operational aviation professions
    Managers of passenger, catering, cargo, baggage handling and fueling
    Cabin and flight-deck staff

    Course Content
    Integrated Airline Management System Elements (Governance, Processes, Risk and Culture)
    Governance compliance through Operational Processes
    Systemic approach through Process Interaction Mapping
    Method to Manage Change in all operational processes
    Method to Manage Organizational Climate and Culture to build a quality focus organizational behavior
    Quality and Safety integration Model
    Method to manage Risk as ERM (enterprise strategic and operational risk management)
    Business Continuity Management and Plan (ISO/PAS 22399)
    Method to build a Balance Scorecard on behalf of quality & safety (performance indicators, service indicators and lag indicators on behalf of quality and safety)
    Behavioral Markers System to evaluate personnel quality and safety performance

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      Current date/time is Fri Nov 15, 2019 3:17 am