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    Airline Passenger Services

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    Eddy_kn
    Senior Captain

    Number of posts : 173
    Registration date : 2011-10-13

    Airline Passenger Services

    Post  Eddy_kn on Thu Oct 13, 2011 8:36 am

    Airline Passenger Services

    Improve your technical and customer service skills to assist passengers according to industry standards.


    How You Will Benefit
    Apply IATA passenger and baggage handling standards
    Gain a practical working knowledge of all airport passenger service functions
    Better assist passengers in a professional and customer-focused manner


    Designed for
    Passenger service managers
    Customer service managers
    Handling staff/agents
    Instructors


    Course Content
    First impressions
    OAG Airline Guide and IATA manuals
    Tickets and ticket acceptance
    Miscellaneous charges orders
    Credit cards
    Endorsements
    Fraud
    Skills for giving passenger service
    Baggage
    Dangerous goods for passenger handling staff
    Boarding and arrival : Gate procedures and problems
    Special passenger handling procedures
    Worldtracer
    Delay handling
    Handling difficult situations
    Disruptive passengers: An introduction

    Get trained at the comfort of home/office to start and manage your Travel Agency business.

    We assist you to acquire IATA license for Travel Agency

    We can also assist you to Buy or Sell an existing IATA license for Travel Agency business



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    30,LAGOS-ABEOKUTA EXP.,CEMENT B/STOP,
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    AVIATION INTERNATIONAL PROFESSIONAL EXAMS & CERTIFICATION COURSES/PROGRAMS,RECOGNISED BY ALL AIRLINES WORLDWIDE,WITH ANY OF THESE CERTIFICATION YOU ARE SURE TO GET AIRLINES JOBS FAST.*Airline Cabin Crew Training,Airline Call Center Training,Airline Customer Service,Airline Finance and Accounting Management,Airline Marketing,Airline Revenue Management,Airport Customer Service,Airport Operations,Cargo Customer Service,Cargo Marketing,Introduction to Air Transportation,Introduction to the Airline Industry,IATA Global Distribution Systems Fares and Ticketing Course,IATA Travel and Tourism Training-Travel Agents'Marketing Course,IATA Travel and Tourism Training Programme-Level 3:Stepping into Management, ,IATA/UFTAA Travel and Tourism Training Programme-Level 1:Foundation. DHAEWOOD AVIATION BUSINESS SCHOOL,30 LAGOS-ABEOKUTA EXP.CEMENT B/STOP, IKEJA LAGOS. 08026272323,08035050692,08075726805 ,
    IATA/UFTAA Travel and Tourism Training Programme-Level 2:Consultant,IATA/FIATA Air Cargo Rating,IATA/FIATA Cargo English,IATA/FIATA Cargo Introductory Course,IATA/FIATA Dangerous Goods Regulations (DGR)-Initial,IATA/FIATA Dangerous Goods Regulations (DGR)-Recurrent,Live Animals Regulations(Distance Learning),LOCAL CERTIFICATION COURSES:AIR TRANSPORT ESSENTIALS,AIRLINE COMPUTER RESERVATION SYSTEM,AIR TRANSPORT ESSENTIALS + AIRLINE COMPUTER RESERVATION,AIRLINE TICKETING + AIRLINE COMPUTER RESERVATION,Tourism MANAGEMENT,Hotel Management,Travel Agency Management,Airline Customer Service,AIRLINE CARGO HANDLING & OPERATIONS- Clearing and Forwarding (Freight Forwarding),AIRLINE STUDIES/AVIATION STUDIES/AIR TRANSPORT STUDIES,SHIPPING,PORTS & MARITIME STUDIES, Shipping/Export Management,Transport Management (SELF STUDY),CABIN CREW (AIR HOSTESS),DHAEWOOD DIPLOMA IN CABIN CREW,PILOTING (THEORETICAL CLASS IN NIGERIA),PILOTING (PRACTICAL FLYING ABROAD),Aeronautical Engineering-Leading to practical training Abroad,Piloting (Ground School)-Leading to flight Training Abroad,Aircraft Maintenance engineering-Leading to practical Training Abroad. 5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING ONCE,2.5% DISCOUNT ON ANY FEE, IF YOU ARE PAYING TWICE within 30 days.

      Current date/time is Fri Jul 20, 2018 2:47 am